Monthly security service terms overview

Version 2026-11-02.v1. Your individually issued agreement identifies the seller, scope, price, support hours, data handling, acceptance, liability, cancellation and remedies. Review that agreement before accepting or paying.

• Monthly subscription, billed in advance in USD plus applicable taxes. No annual minimum.
• Professional time includes scoping, testing, validation, independent review, meetings, reporting and retesting.
• Unused time may roll into the next paid month only, capped at one monthly allowance. Work must be scheduled against available capacity.
• No automatic overage, production changes, or scanning outside the written scope. Specialist work and large assessments require an approved estimate.
• Cancel renewal in the billing portal; service continues through the paid period. Provider inability to deliver agreed work is handled by an agreed reschedule or proportionate remedy.
• Response targets apply during the agreed support hours and concern acknowledgement, not resolution. This is not a 24/7 SOC or incident-containment service.
• A subscription, payment or calendar booking does not authorize a security test. Asset authority, permitted methods and stop contacts are agreed separately.

No testing begins without written asset authority and an agreed execution plan.